Ed Miliband interviewed in today's Observer newspaper just might be starting to ask pertinent questions about the Labour Party on the ground. According to the paper's political editor, Toby Helm:
At the top of a list of questions he will want to answer is why Labour's canvassing, on the eve of polling, was still showing the party way ahead. "Even by late Wednesday our canvass returns were suggesting that we would win."
The failure to gauge what was happening is part of a wider challenge Miliband wants to address – how to ensure Labour engages better with local people and supporters.
I should point out that I am not the Labour Party's leading expert on canvassing. But I have done my fair share in the last 40 years. Local organisational capacity was my starting point in the Twittersphere as soon as it became evident an upset was in prospect on Thursday night/Friday morning of last week. I asked Fabian Society deputy general secretary @marcusaroberts who was minded to cross his fingers for a Labour retain:
Done CLP audit / electoral ward, membership / campaigning / fundraising capacity? No point crossing fingers.#bradfordwest
This provoked a twitterslapdown from Labour First campaigning guru Luke Akehurst:
@PeterKenyon the Bradford West CLP is extremely active and large so problem not organisational
That compounds the issues that our Leader is going to have to review, and not before time in my view. If a constituency labour party (CLP) that is "extremely active" and "large" to quote Luke can't spot a looming loss of 10,000 votes, then it is not unreasonable to speculate that the Party is suffering systemic failure. NB Luke is seeking re-election to Labour's National Executive Committee.
Labour has invested heavily in IT support for voter identification in New Labour speak or canvassing as, I'm glad to see, Ed called it in his interview. So it should be possible to analyse the canvass returns by electoral ward/date/canvasser. Let's be clear this is an art, not a science. Critical dates for reviewing Labour's standing might be pre-last date for postal vote applications, last day of canvassing. What were the canvass results (if any) from postal voters? The overarching problem in any canvassing is quality control - filtering out canvasser's inclinations (for example: to pose leading questions, record what they want to hear, discount what they don't want to hear) is impossible at the point of data entry.
High levels of volunteer commitment and dedication are required to reduce the risk of error, and maintain records in a timely fashion on Contact Creator. I would be surprised if any canvassing of representative samples was conducted in key wards in the final week of the campaign. (I have vivid memories of straw poll sampling Labour voters in Brownwood Ward in the last days of the 1992 general election campaign and picking up switching in the wake of the Tories' devastating Tax Bombshell advertising. By then it was too late and we were doomed, as it turned out to another five years' in opposition.)
If nothing else, Ed will learn more about canvassing. He has also promised to revisit the constituency and listen. Very commendable, but who does he listen to? People 'volunteered' by party staff, or a representative sample of Labour core voters as recorded on the canvass returns?
Next there is that
bizarre message to staff co-signed by Ed and party general secretary, Iain McNicol issued the day after the by-election. There was no mention of volunteers. What on earth is going in their heads? What more eloquent proof of just how disconnected the Leadership is than a read of this indictment of Labour's political class? We know there are problems with party staff, but this herogram is absurd in the circumstances.
Our staff in Bradford were fantastic. As always our staff give everything for Labour and Bradford West was no exception. Staff can hold their heads high about their performance, we shoulder these problems as one party and we fight back as one party.
What is it about the Labour Party that performance management doesn't apply to party staff? Then you realise the Leadership is so wedded to the paid-hands model of modern political organisation that with the London Mayoral elections now only weeks ago they have got to keep staff on side. The party on the ground (i.e. volunteers) remain a resource to be developed.
So those of us who thought Ed might be able to save the Labour Party are going to have to go along with the warm words, and, as Marcus did on Thursday night, keep our fingers crossed for 3 May. But that should not detract from the need for a radical new approach to party organisation based on building up from the electoral ward level the Labour Party's volunteer-based membership/campaigning/fundraising capacity with professional support (not control).
If the Bradford West inquest leads Ed to that conclusion, it will represent a lifeline. Continued dependence on the Refounding Labour command and control professional praetorian guard model will prove a noose.